Organization und Processes with the holistic St.Gallen approach

Process and Organization Consulting: When developing or amending a process architecture we attach great importance to your employees being able to independently maintain it. This ensures that your process documentation is up to date now and in the future. We make sure to use a solution that is easy to maintain and powerful enough to live up to your expectations. We recommend standardized, tested and proven documentation and IT-tools including ISO-Documentation, IKS internal control systems, SCOR and Software-engineering. Our clients appreciate that we bring the IT- and business-people together. A clear change management process allows to manage the interdepartmental interaction when describing processes. Our approach is based on the works of Oesterle/Winter.

While we assess your company's situation, we compare to existing reference models and processes, e.g., SCOR. This is another source for promising improvement opportunities.

Active support in change management processes: Change is equivalent to using new ways to operate. We support your employees and other important stakeholders to embrace these challenging times of new opportunities.

Development and implementation of Control Systems: We develop complete Control Systems, e.g., using a Balanced Scorecard approach or according to SCOR. We conceptualize your controlling processes, define key performance indicators (KPIs) and develop a priority mechanism which allows you to align activities and KPIs in order to successfully implement your strategy. The result is a significant, global view of your company which makes your leadership more efficient and more effective.

The implementation of your project will be smooth because we are experienced project managers: we set high value on detailed project specifications in order to make sure three essential points: that your strategy is represented in your IT strategy, that both your strategy and IT strategy are represented in your applications and processes and that your strategy, applications and processes are documented.